Frequently Asked Questions

If you cannot find the answers you are looking for, please email us to let us know and one of our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if applicable). Please email us at info@pellteknoloji.com.

Will I receive the exact product shown in the picture?

Yes, we deliver an exact replica of the products in the picture.

Where can I view my bill?

Your invoices will be delivered along with your products.

How can I return a product?

You can return the product by following our refund and cancellation policies.

Will you be restocking items that are listed as "out of stock"?

Our work continues, and out-of-stock items will be replaced with new ones as soon as possible.

Can I pay by credit card?

Yes, all credit cards are accepted on our website.

Our customer support is available Monday to Friday between 8:00 AM and 8:30 PM.

Our Average Response Time: 60 Minutes

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